FAQs

1. What is ZOHASH TRENDZ?

ZOHASH TRENDZ is a modern Pakistani online store offering a wide variety of trending products — from fashion and beauty to home, lifestyle, and gadgets. Our goal is to bring you stylish, high-quality items at affordable prices with a seamless shopping experience.

2. How can I place an order?

Simply browse our collections, select your desired product, choose the quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout, fill in your delivery details, and confirm your order. It’s that easy!

3. What payment methods do you accept?

We currently offer Cash on Delivery (COD) all over Pakistan for your convenience. Other secure online payment methods will be added soon to enhance your shopping experience.

4. How long does delivery take?

Delivery usually takes 3 to 7 working days, depending on your location. Major cities receive orders faster, while remote areas may take a little longer. You’ll receive a confirmation message once your order has been shipped.

5. Do you offer nationwide shipping?

Yes! ZOHASH TRENDZ proudly delivers across all cities in Pakistan through trusted courier partners to ensure your package reaches you safely.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS or email. Use that number on the courier’s tracking page to stay updated on your order’s progress.

7. What if I receive a damaged or wrong item?

We’re very sorry if that happens! Please contact our customer support team immediately with your order number and a picture of the product. We’ll resolve the issue quickly with a replacement or exchange.

8. Can I return or exchange a product?

Yes, you can request a return or exchange within 3 days of receiving your order, provided the product is unused, in its original packaging, and meets our return policy guidelines.

9. How do I contact customer support?

You can reach our support team via WhatsApp at +92 300 9819150 or through our Contact Us page. Our team is available daily to assist you with any queries or issues.

10. Are your products original and high-quality?

Absolutely. Every item listed on ZOHASH TRENDZ is carefully selected and quality-checked before being shipped. We take pride in providing products that meet high standards of performance, durability, and design.